Unique Home Solutions Honored for Excellent Roof Installation Practices
April 9, 2012 (Indianapolis) – Unique Home Solutions has been selected as the winner of three GAF Excellence Awards, recognizing the Acclaimed Roofing Division for superior training, installation and consumer protection for jobs performed in 2011.
The Excellence Awards are sponsored each year by GAF to recognize roofing contractors who have achieved Master Elite™ Contractor status and have consistently performed quality installations and customer care. GAF is North America’s largest manufacturer of commercial and residential roofing. Unique is one of over 20,000 dealers in the Central Region, and is honored to be recognized for their exceptional performance.
“We are delighted to have been honored in such a way by GAF. Earning these awards was no small task; the employees of Unique went above and beyond to provide this type of service and craftsmanship, which is something we ask of them on every job,” said Bob Dillon, President of Unique Home Solutions.
The Consumer Protection Excellence Award recognizes Unique for protecting homeowners with system selling and enhanced warranties. To achieve this award Unique installed and registered a minimum of 100 enhanced warranty jobs or a minimum of $10,000 in warranty dollars in 2011.
The Training Excellence Award recognizes Unique for their commitment to training and continuous improvement. To achieve this award all roofing installation crews attended educational programs sponsored by GAF to refine their skills.
Unique was also awarded the Installation Excellence Award. This award recognizes Unique for demonstrating high levels of quality on a consistent basis. All installations are inspected by GAF; therefore to achieve this award Unique held a clean record in relation to installation complaints and follow up with customers, and had a perfect score on warranty inspections in 2011.
In addition to offering supreme products and award-winning installation, Unique’s Roofing Installation Crews have achieved the exclusive status of Master Elite™ Roofing Contractors. This is a status that only 3% of the roofing contractors in America have achieved. To accomplish the Master Elite status, residential roofing contractors have undergone factory certification and have committed to specific principles and values in their selling practices, business process and installation methods.
GAF recognizes that roofing is a top complaint category to the Better Business Bureau and that there is limited training available for roofing contractors. The GAF Excellence Awards are used to reward the GAF roofing contractors who continuously strive to improve their work.